Treatment Coordinator

We’re looking for a high-energy, people-loving professional to join our team as an Orthodontic Treatment Coordinator ! This role is ideal for someone who’s confident, organized, and excited about helping patients start their smile journey.

This position is more than just scheduling appointments — it’s about connecting with patients, building trust, and helping them say “yes” to treatment. If you have a passion for customer service, love working with people, and are motivated by achieving goals, we want to meet you.

Key Responsibilities:

• Serve as the main point of contact for new and existing ortho patients.
• Present orthodontic treatment plans in a way that’s easy to understand and exciting for families.
• Guide patients through financial options and help them confidently commit to treatment.
• Consistently meet or exceed monthly orthodontic start goals.
• Follow up with leads and unscheduled patients — you’re their cheerleader!
• Communicate and coordinate with doctors and clinical teams to ensure a smooth patient experience.
• Maintain accurate records.
• Deliver an exceptional experience from start to finish.

What We’re Looking For:

• Outgoing, friendly, and positive attitude — your energy sets the tone.
• Strong communication and presentation skills.
• Ability to build rapport and overcome objections with confidence.
• Organized and detail-oriented, especially when it comes to financial discussions.
• Sales mindset with a focus on achieving start goals and growing the practice.
• Team player who thrives in a fast-paced environment.

Preferred Qualifications:

• 1+ year in a sales, customer service, or treatment coordinator role (dental or ortho preferred but not required).
• Bilingual a plus (Spanish-speaking highly preferred in some locations).
• Familiarity with orthodontic treatment options and dental terminology is helpful.