Account Associate - State Farm Agent Team Member
Job Description
Job Description
Benefits:
- Simple IRA
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Our purpose is to serve our community with excellence by building relationships rooted in honesty, integrity, and genuine care. We listen first, act with intention, and protect what matters most to the families and businesses we serve.
Our work is more than policies and transactions — it is about earning trust, providing clarity, and helping people navigate life with confidence and peace of mind. Our Cultural Pillars
-Integrity Above Everything — We do the right thing always, even when it is inconvenient or unseen.
-Intentional Action — We act with purpose, clarity, and thoughtfulness in every interaction.
- Excellence in Every Interaction — We hold ourselves to a high standard and take pride in the quality of our work.
-Genuine Care and Connection — We care deeply about people and build meaningful, lasting relationships.
- Driven, Positive, Competitive Spirit — We are motivated, solution-oriented, and committed to growth individually and as a team. ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Kristen Eaton - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Manage client accounts and update information in the database.
- Assist clients with policy changes and inquiries.
- Process insurance claims and follow up with clients on claim status.
- Coordinate with underwriters to ensure timely policy issuance.
- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Previous experience in insurance or a related field preferred.
- Bilingual Spanish preferred
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