Translation and Interpreting Specialist - Punjabi
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
- Complete New Patient Paperwork with Innovative Integrated Health for Seniors enrollees.
- Maintain excellent customer service skills.
- Use proper phone etiquette.
- Maintain professionalism while on the PACE Floor, PACE Clinic, and on Home Visits.
- Alert staff of any problems, complaints, or issues immediately.
- May be required to work on Innovative Integrated Health for Seniors floor as needed.
- Attend and participate in staff meetings, in-services, projects, and committees as assigned.
- Adhere to and support the center’s practices, procedures, and policies including assigned break times and attendance.
- Accept assigned duties in a cooperative manner; and perform all other related duties as assigned.
- Be flexible in schedule of hours worked.
- May require use of personal vehicle.
- Knowledge of the principles and techniques involved in relating to frail elderly persons.
- Skill in communicating with participants, their families, and other staff members; ability to establish a helping, trusting relationship with participants.
- Demonstrates sensitivity to the needs of older adults as evidenced by a caring approach, patience in providing care, and responsiveness to participant requests.
- Ability to follow directions, verbal and written instructions, and adapt work schedule under supervision.
- Ability to utilize appropriate safety measures when providing care.
- Ability to relate to the public and governmental agencies in a pleasant, patient, and professional manner.
- Ability to work effectively and harmoniously as part of an interdisciplinary team, the elderly, providers of services, and peers in particular.
- Well organized, dependable, flexible, and resourceful.
- Must be able to translate (English to working language & working language to English) documents, hand-outs, flyers, slides, notes, reminders, medical instructions, and more.
- Ability to access all areas of the center throughout the workday.
- Ability to lift up to 35 pounds occasionally, 15 pounds frequently, and 7 pounds constantly; required to obtain assistance of another qualified employee when attempting to lift or transfer objects over 25 pounds.
- Ability to communicate verbally with an excellent comprehension of the English language.
- Work is generally performed in an indoor, well-lighted, well-ventilated, heated, and air-conditioned environment.
- Minimum of one (1) year of documented experience working with a frail or elderly population.
- Experience in a long-term care facility or with a community-based geriatric program preferred.
- Knowledge of medical terminology in English and respective working language preferred.
- Must possess, as a minimum, a GED or high school diploma.
- Must be able to translate, read, and write language hired for.
- Is medically cleared for communicable diseases and has all immunizations up-to-date before engaging in direct participant contact.
- Be certified as a medical interpreter (preferred).
- CARE is central to what we do, prioritizing the well-being, dignity, and independence of our senior participants.
- COMPASSION in every interaction, ensuring kindness, empathy, and understanding guide our care.
- CULTURE that reflects the diverse backgrounds of those we serve and fosters a workplace where every team member feels supported, valued, and empowered to grow.
- COMMUNITY that fosters connection, belonging, and support for participants and their families.
- COMMITMENT to quality improvement, innovation, and delivering healthier outcomes.
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