Salesforce Admin

We pride ourselves on being travel experts. Leading the way when it comes to providing unique travel experiences, our brands offer the world’s best polar expeditions, wildlife safaris, cultural tours, yachting adventures and more.

Our ambition is to build the world’s leading experiential travel company. With over 2500 colleagues across 30 countries worldwide, we are working together to achieve this by sharing our knowledge, expertise and best practices to stay at the forefront of the travel industry.

We are looking to hire a Salesforce Administratorto join our team! Reporting to the Product Owner, you’ll support and continuously improve Salesforce platforms for our North American brands, delivering reliable, scalable solutions that support business goals and enhance user experience.

What we’ll offer:

• An extra 3 vacation days each year
• Birthday Off
• Employee Assistance Program
• Employee Group Travel Benefits
• Hybrid working

What you’ll do:

• Manage and maintain Salesforce environments, including security, user access, data quality, reporting, and integrations
• Partner with stakeholders to understand business needs and translate them into effective Salesforce solutions
• Configure and enhance Salesforce functionality, including objects, fields, validation rules, page layouts, record types, and Lightning pages
• Support Salesforce release cycles by implementing updates, enhancements, and new features
• Troubleshoot and resolve Salesforce issues, including Tier 1 support requests
• Develop and maintain clear documentation for processes, configurations, and system changes
• Provide training and ongoing support to Salesforce users
• Collaborate with colleagues across Technology and Product teams to support integrated systems
• Contribute to testing, quality assurance, and continuous improvement activities

What you’ll bring

• Experience working as a Salesforce Administrator in a production environment
• Hands-on experience configuring Salesforce, including user management, security models, automation tools, reports, and dashboards
• Familiarity with Flows, approval processes, and Salesforce automation
• Experience supporting data migration and system integrations
• Exposure to Salesforce APIs, SOQL, and Apex
• Experience with Sales Cloud and Service Cloud
• Strong communication and collaboration skills
• Ability to work in English and support North American business hours

We believe people perform best when they can be their true selves and diverse teams drive better results. We’re committed to fostering a diverse, equitable, and inclusive environment where everyone can succeed.

Travelopia ensures an inclusive workplace for all. If you need accommodations during the recruitment process, please inform us here: [email protected]

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